Embedding Consumer Duty into business as usual
top of page
Search
Zoe Keen focusses on the next step of embedding the Consumer Duty into BAU and the key areas of focus.
Have you checked your Consumer Duty blind spots
Zoe Keen sheds light on the Consumer Duty blind spots that many firms are overlooking. Have you missed them too?
Systems thinking in finance and navigating interconnected risks
Zoe Keen explores systems thinking in finance to navigate complex, interconnected risks. A holistic approach offers resilient solutions.
LC Podcast The FCA Risk Strategy for Principal Trading Firms
This is an overview of the FCA’s latest Dear CEO letter wherein they discuss important risk-related topics for principal trading firms.
Decoding ESG Reporting from Questionnaires to Leveraged Information Reports and Reporting Frameworks
Zoe Keen delves into the complex world of ESG reporting, demystifying questionnaires, leveraged reports, and tailored frameworks for busines
LC Podcast: The Updated Payments Perimeter
This is an update on how HM Treasury is looking to reform the payments perimeter, which affects a £1 trillion industry.
Are MRTs Truly Aware of Their Responsibilities?
Dive into the role of Material Risk Takers and understand their key differences to SMFs, responsibilities, and impact on firm risk.
We need to talk about short-termism
Getting ahead by shifting your focus towards longer-term strategy creates financial resilience, argues our Zoe Keen about sustainability.
LC Podcast: What’s Going on in Crypto Cali
This is an update on California’s attempt to regulate crypto markets in the state via Assembly Bill 39
Consumer Duty Actions for SMFs
We provide some sample (non-exhaustive) actions SMFs can take to get them closer to compliance with the Consumer Duty.
4 Practical Tips to Tighten eComms Controls
Recent fines for record-keeping failures mean firms should optimize usage of tools, revisit policies, and foster internal collaboration.
Customer’s the Boss; You Face the Risk
An article on SMCR responsibilities under the UK FCA's Consumer Duty.
LC Podcast: Meet the Team with Emily Wright
This is a whistle-stop tour of Emily’s work history with stints in London, New York, Singapore and Australia.
LC Podcast: Meet the team with Rupi Johal-Christophers
This is a whistle-stop tour of Rupi’s work history and an impressive number of skilled person reviews.
The FCA’s Approach to Big Tech and AI
The FCA welcomes the UK as a global AI hub and will support that aspiration in various ways relevant to financial services.
A robo-call for greenwashing vigilance
Zoe Keen explores the critical role of AI in exposing greenwashing practices, underlining the urgency of genuine environmental responsibilit
bottom of page