The Consumer Duty Champion should be a member of your Board, if you have a Board, as the FCA expects the role holder to be making meaningful challenge about the strategic direction of your business. But what else should the role holder be responsible for, and how do you define the skills and competencies they should have?
Our Consumer Duty Champion Role Profile does the hard work for you. It provides you with an outline role profile (job description) which takes the mandatory obligations specified by the FCA and overlays that with industry best practice. Giving you a template that you just need to update with the individual and your company’s details.
Contained within your digital download are:
•The role profile
•Industry standard sections for a job description such as skills and responsibilities
•Sections which indicate where you need to add individual or company-specific information
•Best practice for a Consumer Duty Champion role profile
Consumer Duty Champion Role Profile
This file is in Microsoft Word (*.docx)